Overview
Schools participating in the National School Lunch Program receive entitlement funds based on meal participation. These entitlement dollars are used to order USDA foods. If your school does not currently participate in the NSLP, contact the New York State Education Department at 518-473-8781 to begin the process.
New Food Service Directors
All new food service directors in a school that currently participates in NSLP should email [email protected] to inform OGS Food Distribution of your new status. Be sure to include your school code and phone number. OGS Food Distribution will email you the tools and guidance needed to access WBSCM and order your USDA foods.
OGS Food Distribution will send you guidance on:
- Setting your account up in the Web-Based Supply Chain Management system (WBSCM)
- USDA Foods available to order
- Order by dates
Additional Information
USDA Foods Timeline
Key Terms
OGS | OGS Food Distribution | NYSNA | New York School Nutrition Association |
NYSED | New York State Education Department | ACDA | American Commodity Distribution Association |
NSLP | National School Lunch Program | SFSP | Summer Food Service Program |
WBSCM | Web Based Supply Chain Management system | FFAVORS | Fresh Fruit & Vegetable Order Receipting System |
PL | Processor Link | K12 | K12 Food Service |
July - Beginning of School Year (July 1st)
- Attend the Managing Your Child Nutrition Program Training hosted by New York State
- Education Department (NYSED) in Verona, New York.
- USDA Direct Delivery - Email your school calendar to your distributor and other vendors.
- USDA DoD Fresh - 12-month school districts begin.
- USDA Pilot Program - 12-month school districts begin.
- USDA DoD Fresh for the Summer Food Service Program (SFSP) - begins (July 1st – September 30th).
- USDA publishes annual meal rate.
August
- Attend Back to School Trainings for New Food Service Directors (NYSED).
- Run Requisition Status Report in WBSCM to review USDA Foods orders.
- Contact OGS if your Food Service Director or contact information has changed.
- USDA Direct Diversion - Review https://www.k12foodservice.com/ (K12) & https://www.processorlink.com/ (PL) to ensure pound and distributors are correct.
- USDA Direct Delivery - Your distributor will email you the annual delivery schedule.
September
- Run the Entitlement/Bonus Summary Report in WBSCM to view current entitlement balance.
- Run a Requisition Status Report in WBSCM and compare against your distributor’s weekly report.
- USDA Direct Delivery - Products will begin arriving at your distributor and your distributor should begin delivering to you.
- USDA Direct Diversion - Review K12 and PL to ensure pounds are being utilized (recommended 10% per month). Compare against WBSCM
- USDA DoD Fresh for the Summer Food Service Program (SFSP) - ends September 30th. All deliveries and receipts must be completed.
October
- Run the Entitlement/Bonus Summary Report in WBSCM to view current entitlement balance.
- Attend New York School Nutrition Association (NYSNA) Annual Conference.
- USDA Direct Diversion - Review K12 and PL to ensure pounds are being utilized (recommended 10% per month). Compare against WBSCM.
- USDA Direct Diversion - Start thinking about the procurement process for next school year.
November
- Attend Regional Industry Seminars (RIS) in your region hosted by NYSNA.
- USDA Direct Diversion - Start procurement process for processors for next school year.
- USDA Direct Diversion - Review K12 and PL to ensure pounds are being utilized (recommended 10% per month). Compare against WBSCM.
- USDA Direct Diversion – Start thinking about what you might want to request to give back during December’s Voluntary USDA Direct Diversion Sweep.
December
- Attend Regional Industry Seminars (RIS) in your region hosted by NYSNA.
- USDA Direct Diversion - Procurement for processors should be in place for next school year.
- USDA Direct Diversion - Review K12 and PL to ensure pounds are being utilized (recommended 10% per month). Compare against WBSCM.
- USDA Direct Diversion - Voluntary USDA Diversion (Processing) Sweep.
January
- USDA Direct Delivery - Food Preference Survey (mandatory) – Submit response.
- USDA Direct Diversion - Mandatory Sweep (Must be at 40% usage or more by January 31st).
- USDA Direct Diversion - Review K12 and PL to ensure pounds are being utilized (recommended 10% per month). Compare against WBSCM.
February/March – Ordering USDA Foods
- USDA Direct Delivery and/or USDA Direct Diversion - Submit your district’s order request for next school year in WBSCM.
- USDA Direct Diversion - Review K12 and PL to ensure pounds are being utilized (recommended 10% per month). Compare against WBSCM.
April
- Attend the American Commodity Distribution Association (ACDA) Annual Conference.
- USDA Direct Delivery - Redistribution Deadline (TBD in April).
- Review the Requisition Status Report in WBSCM and your distributors weekly report to determine if you need to request to redistribute products you cannot accept delivery of by the first week of June. Redistribution requests must be submitted by the deadline (TBD in April)
- USDA Direct Diversion - Review K12 and PL to ensure pounds are being utilized (recommended 10% per month). Compare against WBSCM. Ensure all pounds will be used by June 30th.
- USDA DoD Fresh and/or USDA Pilot Program - Submit allocation for next school year.
- Once OGS submits USDA Direct Delivery and USDA Direct Diversion orders to USDA, you will receive an email allowing school districts to allocate entitlement to USDA DoD Fresh and USDA Pilot Program for next school year.
May
- USDA Direct Delivery - Communicate and finalize a schedule for delivery of all remaining products to your school district by Delivery Deadline (TBD) the end of the first week of June.
- USDA Direct Diversion - Review K12 and PL to ensure pounds are being utilized (recommended 10% per month). Compare against WBSCM. Ensure all pounds will be used by June 30th.
June – End of the School year (June 30th)
Assessment Fee information will be gathered and emailed to schools in July (if applicable)
- USDA Direct Delivery - Delivery deadline is the first week of June. All remaining products must be delivered to your school district.
- USDA Direct Diversion - Mandatory Sweep (All unused lbs. will be swept at the end of June)
- Reporting for Business Offices (End of June)
- Value of Commodities Received Report in WBSCM
- Usage Report in FFAVORS
- If you participate in USDA Pilot Program, refer to your records, such as invoices, for the value of USDA Pilot Program
Questions? Contact Us:
OGS Food Distribution
Email: [email protected]
Phone: (518) 474-5122
Hours: 7:30 am - 4:00 pm, Monday through Friday
Order My USDA Foods
School Year 2024-2025
USDA Direct Delivery (Brown Box) & USDA Direct Diversion (Processing) ordering for the 2024-2025 School Year opens February 12, 2024.
- USDA Direct Delivery (Brown Box) Ordering Worksheet
- USDA Direct Diversion (Processing) Ordering Worksheet
- Kosher Coop Ordering Worksheet
Please submit all USDA Direct Delivery (Brown Box) and USDA Direct Diversion (Processing) orders in WBSCM by close of business March 8, 2024.
Available Ordering Training
- OGS's Ordering Worksheets Training
- OGS’s Ordering Worksheet Training Guide Printouts
- Ordering USDA Foods Help Session Webinars
- Dates/Times
- Wednesdays
- 9:00 am to 11:00 am
- 1:00 pm to 3:00 pm
- Fridays
- 9:00 am to 11:00 am
- 1:00 pm to 3:00 pm
- Wednesdays
- Register for Sessions Here
- Dates/Times
- Starting this year, ordering training will be provided by your School Lunch Advisory Council (SLAC) representative.
- OGS will be hosting webinars to assist with the Web-Based Supply Chain Management (WBSCM) website.
- Visit the Training & Resources section and search for "Ordering" for online training. USDA product information is available via the USDA Foods Database.
Important Changes/Notes:
- Allocations to the USDA DoD Fresh and/or USDA Pilot Programs will not occur until after OGS has submitted USDA Direct Delivery (Brown Box) and USDA Direct Diversion (Processing) orders to the USDA. In April, your district will receive an email from our office asking for the allocation request to load your beginning allocation for the 2024-2025 school year.
- All Advance Pierre beef, pork and peanut butter commodities as well as Bosco cheese items are now listed under Tyson Prepared Foods on the first tab of the diversion worksheet.
How to Order USDA Foods
Ordering USDA Foods for next school year occurs in February and March, after the Food Preference Survey in January.
The General Ordering Process
1. Participate in USDA Food Ordering Training.
You will receive communication about training opportunities leading up to and throughout the ordering period.
2. Ordering Begins.
Once ordering opens, you will receive communication from OGS with the Ordering Worksheets and any updates.
Complete the Ordering Worksheet(s).
Once ordering opens, you will receive communication from OGS. Before you submit your order, you must first complete OGS’s Ordering Worksheets. These are meant to assist you with planning and submitting your order.
3. Log in to the Web-Based Supply Chain Management (WBSCM).
Once you’ve completed the ordering worksheet(s), you must place your order in WBSCM.
4. USDA Direct Delivery (Brown Box & Kosher Brown Box).
Use the USDA Direct Delivery (Brown Box & Kosher Brown Box) Ordering Worksheet, along with your planned menu, and records from previous school years to submit your order.
When all the orders are collected, OGS works through a process to determine the best way to submit the orders to USDA.
Due to these requirements, your orders may be adjusted in quantity or consolidated into a different delivery period. If these criteria cannot be met, the order must be cancelled.
Note: This includes all brown box products. I.e., non-kosher, commercial Kosher, and Kosher products for the Kosher Co-op (Area H).
5. USDA Direct Diversion (Processing) – Area’s A, C, D, E, F, G, J, K, W only.
Use the USDA Direct Diversion (Processing) Ordering Worksheet, along with your planned menu, and records from previous school years to submit your order.
If your order is cancelled, a second limited ordering period will occur (dates TBD) to allow schools the opportunity to reorder to the correct processor or select a different material.
If NY has enough carry-over pounds, your order may be cancelled, and pounds allocated to your district in K12 and ProcessorLink.
You will receive an email if you are impacted by cancellations.
6. Submit Orders
Once you submit your orders, log into WBSCM and run the Requisition Status Report for your records.
Your orders are likely to change after being submitted as OGS works through the process of submitting orders to USDA.
7. Ordering Closes
Orders for USDA Direct Delivery (Brown Box & Kosher Brown Box) are due by the due date provided by OGS. Orders will not be accepted after this date. No exceptions.
8. After Ordering: USDA DoD Fresh Program.
Allocations for USDA DoD Fresh program will not be processed during the ordering period. OGS will solicit your school district for your beginning allocation to the program in early/mid-April.
9. After Ordering: USDA Pilot Program - Area’s A, C, D, E, F, G, J only.
Allocations for USDA Pilot Project will not be processed during the ordering period. OGS will solicit your school district for your beginning allocation to the program in early/mid-April.
10. After Ordering: June/July – Run the Requisition Status Report
In June/July, run the Requisition Status Report in WBSCM to view your orders. At this point, your orders have been reviewed and submitted to USDA.
Diversion (Processing)
The USDA Foods processing program allows schools to contract with commercial Food Processors to convert raw bulk USDA Foods into more convenient, ready-to-use end products. These end products are produced under controlled conditions and strong food safety standards. Processing can be a cost-effective option when used wisely.
USDA's DoD Fresh Fruit and Vegetable Program
In December 2021, the USDA announced a Commodity Credit Corporation (CCC) Bonus. OGS Food Distribution allocated a portion of this USDA Food Bonus towards the USDA DoD Fresh Program (DoD). CCC Bonus DoD will be allocated as a lump sum in the Fresh Fruit and Vegetable Order Receipt System (FFAVORS). All school orders will draw down from the lump sum for orders placed between July 1 – Sept. 30 or until the bonus is depleted. For additional information watch this short video.
USDA’s DoD Fresh Fruit and Vegetable Program allows districts that participate in the National School Lunch Program (NSLP) to utilize USDA entitlement to purchase fresh fruits and vegetables through the Fresh Fruits and Vegetables Order Receipt System (FFAVORS). If you have questions about this program please email [email protected].
- To join the USDA’s DoD Fresh Fruit and Vegetable Program for the first time ever, please email [email protected].
- To request an increase/decrease to your DoD Fresh allocation please complete this survey.
- FFAVORS Customer Ordering Manual
- DoD Fresh Program Guidance for Frank Gargiulo & Son's, Inc.
- DoD Fresh Program Guidance for Latina Boulevard Foods, LLC.
- FFAVORS Login
- Training videos about using FFAVORS including ordering, receipting, and running reports are available at the link below.
USDA Distributors & Warehouses
Area | Phone | Address | Counties Served |
---|---|---|---|
A J&L ICE (Batavia) | 716-874-2765 | 171 Weidner Road Rochester, NY 14623 | Orleans, Monroe, Genesee, Wyoming, Livingston, Allegany, Steuben |
C J&L ICE c/o Elmwood Warehousing Co., Inc | 716-874-2765 | 1800 Elmwood Avenue Buffalo, NY 14207 | Niagara, Erie, Chautauqua, Cattaraugus |
D J&L ICE (Batavia) | 716-874-2765 | 1006 US Rte 11, Kirkwood, NY 13795 | Broome, Chemung, Chenango, Delaware, Otsego, Schuyler, Tioga, Tompkins |
E Renzi Bros., Inc. | 315-788-5610 | 901 Rail Drive Watertown, NY 13601 | Hamilton, Herkimer, Jefferson, Lewis, Madison, Oneida, Oswego |
F Renzi Bros., Inc. | 315-788-5610 | 901 Rain Drive Watertown, NY 13601 | St. Lawrence, Franklin, Clinton, Essex |
G Foodco Distributors | TBD | 401 Industrial Way W Eatontown, NJ 07724 | Sullivan, Ulster, Dutchess, Orange, Putnam, Rockland, Westchester |
J Sysco Food Services of Albany | 518-877-3250 | 1 Liebich Lane Halfmoon, NY 12065 | Greene, Columbia, Rensselaer, Albany, Schoharie, Schenectady, Montgomery, Fulton, Saratoga, Washington, Warren |
K Downstate Distribution Center | 631-243-6790 | 101 Wilshire Boulevard Brentwood, NY 11717-8325 | Nassau, Suffolk, Bronx, Kings, Queens, New York, Richmond |
L Renzi Bros., Inc. | 315-788-5610 | 901 Rail Drive Watertown, NY 13601 | Cayuga, Onondaga, Ontario, Seneca, Wayne, Yates |
Child and Adult Care Food Program (CACFP)
The purpose of CACFP is to improve the nutritional quality of meals served to children in child care centers and child care homes, and adults in day care. The U.S. Department of Agriculture (USDA) funds the New York State Department of Health to provide reimbursement for meals and snacks served in licensed non-profit, for-profit, or public centers or licensed/registered child care homes.
The program improves the nutritional quality of meals and snacks in three ways:
- Setting requirements for the kind and amount of food to be served.
- Providing money (reimbursement) to eligible programs and providers for meals that meet requirements.
- Requiring periodic training and monitoring for staff in participating organizations.
To Participate:
Child care home providers must sign up with a state-approved sponsor. Centers must be licensed, non-profit, or public and may apply for themselves or participate through a sponsor that meets the same requirements. Centers, child care home providers, and sponsors should contact the New York State Department of Health for details on program participation or to see if your program is eligible to participate.
You can contact the New York State Department of Health at:
- Phone: 518-402-7400
- Web: www.health.ny.gov/prevention/nutrition/cacfp/
- Email: [email protected]
School Lunch Advisory Council
The School Lunch Advisory Council (SLAC) meetings are scheduled three times per year. The meetings are an opportunity for area representatives to discuss challenges and/or successes in the school lunch program with the Office of General Services (OGS), State Education and the USDA. The meeting is most successful when SLAC representatives receive feedback from area school food directors. Please take the opportunity to contact your representative with any items you feel should be discussed with the Council.
Guest Organizations
Upcoming Meetings:
- Meeting 1 (Fall) – September 20, 2024
- Meeting 2 (Winter) – January 24, 2025
- Meeting 3 (Spring) – May 13, 2025
Council Members
Area | Member | Phone | |
A | Scott Ziobrowski | (585) 392-1000 Ext. 2152 | [email protected] |
C | Heather Myers | (716) 326-2196 | [email protected] |
D | Bryan McCoy | (607) 763-8639 | [email protected] |
E | Kate Dorr | (315) 738-0848 | [email protected] |
F | Kristin Colarusso-Martin | (315) 764-3710 ext. 3621 | [email protected] |
G | Lyn Prestia | (845) 460-6200 ext. 6249 | [email protected] |
J | Colleen Wise | (518) 207-2472 | [email protected] |
K/W | Alessandro Palumbo | (516) 434-5251 | [email protected] |
L | Geoffrey Fasy | (585) 396-3989 | [email protected] |
Direct- Shipment RAs | Ruth Conner | 716-816-3314 | [email protected] |
Download the SY2022-23 SLAC Contact List here.
Food Preference Survey
- Food Preference Survey Worksheet
- Food Preference Survey Instructions
- Food Preference Survey Training
- Introduction & Overview (Part 1 of 3)
- Food Preference Survey Worksheet (Part 2 of 3)
- Submitting Your Survey Response (Part 3 of 3)
- Food Preference Survey Results
USDA Commodity Complaints
USDA Commodity Complaints for USDA Direct Delivery (brown box) products may be submitted through OGS’s online USDA Foods Commodity Complaint form.
What is a USDA Commodity Complaint?
If a product your organization receives does not meet expectations, raises food safety concerns, or is damage or otherwise out-of-condition, please submit a complaint.
How do I submit a complaint?
- Take pictures of the effected product or subject of the complaint AND all sides of the product’s box.
Submit your complaint:
Alternate Method
If you do not wish to use the online complaint form, you may complete the traditional USDA Commodity Complaint Form with pictures to [email protected]. Please include ‘Commodity Complaint’ in the subject line.
How do I add the USDA Foods Commodity Complaint to the home screen of my phone?
Scan the QR code below or visit USDA Foods Commodity Complaint.
Phone | Directions | Share Icon |
iPhone | Click the "Share" then click add to home screen. | |
Android | Click the 3 dots for browser settings, then add to home. |
OGS USDA Foods Marketplace
Overview
The OGS USDA Foods Marketplace is available for school districts participating of the National School Lunch Program (NSLP) in OGS distribution areas A, C, D, E, F, G, J, K, L, and W. The marketplace offers available USDA Direct Delivery products for available USDA entitlement.
Training
Before you start participating in the marketplace, please watch the OGS USDA Foods Marketplace Announcement & Training training video.
Requesting an Order
- Offerings accompany Chef Jeff’s Corner.
- Before requesting each order, run the Entitlement/Bonus Summary Report to ensure you have available USDA entitlement for your order request.
What did my district receive?
Awarded product will appear on the Requisition Status Report the week after each offering.
Schools that have opted in to receiving WBSCM Requisition Change Notification emails will see new changes to their allocations (including marketplace adjustments) in that notification.
You will not receive a formal notification from OGS.
Tentative Offering Schedule
** Offerings are tentative and subject to change based on product availability. Offering duration may vary.
Notices about Participation
- All product is first-come, first-served, and may be fair-shared at the discretion of OGS. Subject to change.
- Awarded product will automatically be shipped to your school district, in full, in your next available delivery. These products cannot be held for future deliveries, refused upon delivery, or cancelled once awarded. Please only request what you know you can accept/store immediately at your district.
- You may remove funds from USDA DoD Fresh at anytime for use toward the marketplace.
- Nutrition and product information is available through the USDA Foods Database.