Our job, as public servants, is to create the best possible lives for New Yorkers. That means building infrastructure that works and reducing our carbon footprint so future generations can enjoy the same quality of life that we enjoy. It means delivering government services that are modern, easy to use, and that reduce burdens on the New Yorkers who need them. It means expanding opportunities for good government jobs and for contractors — particularly those who have historically been blocked from equal opportunities — to conduct business easily and equitably with the State. By working together, we can build a better New York.
This 2023 Strategic Plan is a roadmap for the years ahead that shows how, through OGS, New York will deliver smarter, more efficient, responsive government for all New Yorkers. It aligns with Governor Hochul’s “Achieving the New York Dream” agenda and answers her call for State government to increase its transparency, accountability, and accessibility. Our agency is uniquely positioned to implement many of the Governor’s priorities and make strides in government operations. Doing so, however, will require reforms and changes that solidify our foundations.
In 2022, OGS began the process of engaging with our customers, staff, and vendors to chart our path into the future together. The 89 initiatives in this ambitious plan detail how OGS will support the transformation of State government operations.
Here is our commitment:
- We will be transparent with our staff, customers, vendors, and the public
- We will focus on our customers and our role in supporting their missions
- We will deliver services and products that provide the best outcomes and value for the State
- We will incorporate sustainability and equity into all our work
In order to exemplify our commitment to transparency, customer service, and sustainability — and advance OGS’s role as a leader in government operations over the next five years — the agency is undertaking a series of ambitious goals.
These goals are organized under Our Work, which will include initiatives that directly impact key partners across the State, and Our Foundation, which will improve the core of the agency to support employees and deliver better services.