Our Progress Since 2023 2026 Strategic Plan Update
In 2023, we created our Strategic Plan as a blueprint for how we would work with our partners and customers to address the state’s most pressing challenges and innovate to deliver more responsive government operations over the next five years. To support our agency’s transformation, we laid out 89 initiatives, grounded in operational excellence, strategic leadership, and exemplary customer service. Over the last two years, OGS has made significant progress toward completing the ambitious 89 initiatives we first outlined in 2023. As of January 2026, we achieved all the major milestones of 39 percent (35) of these initiatives, we have made progress on 53 percent (47), and we have not yet started 8 percent (7).
Our Progress
- 89 Initiatives in 2023
- 39% Major Milestones Complete
- 53% Initiatives in Progress
Our Work Supporting the Transformation of State Government
As a support agency, our role is to ensure that state government operates efficiently and effectively, helping our customers navigate through changing conditions and market volatility. We do this by using data to help the state make informed decisions and providing operations support that enables our partner agencies to function. Across our agency, we innovate with new approaches and technologies, provide technical assistance, champion resiliency and sustainability, and, while we do this work, support our staff so that they can perform at their best.
A Message From Commissioner Jeanette Moy
In 2023, we launched our OGS Strategic Plan, a five-year roadmap with 89 initiatives to enhance state operations and transform our agency. As we move into 2026, we are taking stock of how far we have come. The work we have done together over the past two years ensures that OGS continues to deliver smarter, more responsive government for all New Yorkers, aligning with Governor Hochul’s call for faster, more efficient, and customer-focused government.
