What is a Language Access Plan?
A Language Access Plan sets forth the actions an agency will take to ensure meaningful access to their services for Limited English Proficient New Yorkers. This includes but is not limited to providing a list of translated documents and the languages in which those documents are available, identifying agency staff who have language access skills and abilities, preparing a training plan and annual monitoring plan, and describing outreach strategies. Agencies are required to update their Language Access Plans at least every two years.
Below are language access plans for all state agencies that provide direct services to the public.