Submit a Work Order
Log into the OGS Building Management Tenant Request Portal to submit a work order for building repairs or maintenance. Common examples of tenant requests include:
- Patching walls, adjusting doors
- Lock repairs
- Electrical (receptacle) repairs
- Restroom and cleaning supplies
- Indoor temperature complaints
- Light bulb changes
ID Card Management
Access level changes, updates to contact information, deactivations, and all other revisions must be reviewed and approved by the agency’s Security ID Representative. Log into the ID Card Management system below to manage changes on behalf of your agency.
Agency Employee Offboarding
For employees leaving state service, the agency’s Security ID representative must collect the employee’s ID and return it to OGS Security ID for proper deactivation.
For OGS-owned and managed facilities with a Visitor Management System (VMS), the agency’s designated representatives can enter their approved visitors into the visitor access system. VMS, allows agencies to safely control the flow of visitors into their offices.
The agency’s designated VMS representative is responsible for including such critical information as the duration of the visit, as well as other such important information as the floor and specific floor location to be visited.
Contact OGS Security ID for visitor access assistance at [email protected] or call (518) 474-6292
Tenant Alteration Requests
Tenant space alteration projects include all work that alters space owned or leased by NYS agencies. A tenant space alteration project generally involves the altering of workstation layouts, the location of walls and/or paths or ingress/egress; and requires space planning services, development of construction documents and a building permit.