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Technology Contracts | IT Services Contracts | Telecom Contracts


TELECOMMUNICATIONS SYSTEMS:

Information:

Product type Contracts where found
Telecommunications Systems Electronic Key Systems and Telephone Equipment contracts; Digital Centrex Equipment contracts; PBX contracts

There are a number of contracts available for an Authorized User to use in the procurement of a telephone system or individual items of telecommunications equipment. Which contract and or system to select is dependent on a number of factors: the size of the system required; peripheral services/systems required, (e.g. a station busy indicator field, auto attendant/voice mail); support services required, (e.g. maintenance or moves, adds and changes [MACs]); existing hardware and cable plant, etc.; level of technology desired (e.g. traditional Electronic Key systems vs. Voice over IP telephone systems); the length of time the Authorized User will remain in the location; available funding; and more. After reading this information, specific purchasing instructions for Key Systems, Digital Centrex Systems and PBX Systems follows.

For larger installations and purchases, OGS urges Authorized Users to procure the services of a telecommunications consultant using the IT Servces contracts. A telecommunications consultant will be able to assist the Authorized User with the design, planning, and development of the Project Definition, site visit, selection, implementation and acceptance of the system or network of systems.

Do you need only miscellaneous telecommunications equipment that does not require installation and/or maintenance, which will be provided by the User?

If Yes:

If No:

Your first point of contact for single line telephones and some specific items such as cords, TDD, conference sets, etc., should be the Cable Associated Hardware contracts. The Electronic Key Systems and Telephone Equipment contracts may be considered as well. The Digital Centrex contracts may only be used in a digital centrex environment.

Some purchases may be within your discretionary limit. However, you will be required to use a contract for larger purchases. You should go to your existing system contractor, use the Electronic Key Systems and Telephone Equipment contracts, the Digital Centrex Equipment contracts or issue your own bid specification.

Do you need only miscellaneous telecommunications equipment with installation and/or maintenance?

If Yes:

If No:

Your first point of contact should be the vendor who has the contract for your existing system. Your other options include: the Electronic Key Systems and Telephone Equipment contracts, the Digital Centrex Equipment contracts, if applicable, or issue your own bid specification.

Refer to the previous If Yes options.

Do you need a telecommunications system of 100 stations or less?

If Yes:

If No:

Your first choice should be to use the Electronic Key Systems and Telephone Equipment contracts. The Key system contracts can be used for larger systems up to around 150 stations and sometimes more if 75% or more of the stations are single line sets. An alternative to the traditional voice/cpu technology established with the Key Systems contracts is "Voice Over IP (VOIP)" server technology which is offered on a few of the Networking Hardware and Software contracts.

The PBX and Digital Centrex Equipment contracts are not usually cost effective for smaller switching systems (100 stations or less).

It is recommended that you use the PBX or Digital Centrex Equipment contracts for over 100 stations.

Do you need a telecommunications system of more than 100 stations?

If Yes:

If No:

If the stations are 75% or more single line sets and the count is in the neighborhood of 100-200, consider the Electronic Key Systems and Telephone Equipment contracts. Otherwise, your options are the PBX and Digital Centrex Equipment contracts or you may issue your own bid specification.

Use the Electronic Key Systems and Telephone Equipment contract.

Do you need only maintenance (with MACs) for an existing PBX?

If Yes:

Use the PBX Back-Drop contracts, or you may issue your own bid specification.

Should you install a PBX or Digital Centrex system?

Authorized Users can use a telecommunications consultant from the Consulting, Systems Integration, & Training contracts for not only the design, implementation and acceptance of a system, but also to determine the best type of switching system and technology to use. State agencies specifically may also contact the OGS Division of Telecommunications for consultation services. The most effective system for your requirements should be balanced by the cost of each system type.