eMarketplace for Non-SFS Users
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Get an Account

Authorized users of OGS centralized contracts may complete our registration form here, and an account will be created for you. If you don't remember your authorized user number or if you have questions, please contact Customer Services at [email protected] or call 518.474.6717.

 

Get an account

 

 

 

Non-SFS User Guides

Account Management

Change Your Password

If you need to change your password, follow these steps:

  1. Log in to the eMarketplace.
  2. Click on your name in the upper right-hand corner.
  3. Click on Profile.
  4. Click on Change Password and complete the form.

 

Forgot Password

If you have forgotten your password, click the Forgot Password link on the login page. If you get locked out, you should contact the OGS Procurement Services eMarketplace team at [email protected]. You are allowed five login attempts before the account is locked.

 

Edit Your Profile

To edit your profile, follow these steps:

  1. Log in to the eMarketplace.
  2. Click on your name in the upper right-hand corner.
  3. Click on Profile. Here you can update your billing and shipping information. 

What can I buy?

At this time, the following OGS centralized contracts and preferred source products are available in the NYS eMarketplace: 

 

​​​​​​​When new contracts are added to the eMarketplace they will be posted here and on the Messages page in the NYS eMarketplace.


If you want to be notified automatically when new contracts are added sign-up for the Purchaser Notification System. 


*Please note that all relevant provisions of State Finance Law, General Municipal Law, Procurement Council Guidelines, etc., do apply to your purchases on the NYS eMarketplace. However, you can be confident that the products available on the NYS eMarketplace are consistent with the terms and pricing of existing centralized contracts and approved Preferred Source program offerings. 

Orders

Ordering

Please note that eMarketplace will time out after 90 minutes of inactivity. Unless your cart was submitted to a requisition, the contents of your cart will be lost when the application times out. You can submit your cart at any time to create the requisition and continue adding to that requisition. 

 

Approvals

Any necessary approvals should be completed outside the eMarketplace prior to making a purchase.

A requisition can only be submitted by the person who created it. 

Products in the eMarketplace are reviewed and approved by OGS contract managers and are consistent with the terms and pricing of the centralized contract under which they are offered. You can have many products in one order.  

However, if you are purchasing a very large quantity, it may be in your interest to contact the supplier and request an additional discount. Note that all existing statutes, regulations, and guidelines for purchasing do apply to purchases made in the eMarketplace, including P-Card and discretionary purchase thresholds.

 

Catalogs
  • A hosted catalog is one where all of the product details live in Perfect Commerce and the item can be added to the cart from the search results.  Any item that has an Add to Cart button or Fill in Form button is part of a hosted catalog. Most centralized contracts will appear as hosted catalogs.
  • A round trip catalog is one where the product details live on the supplier’s own website, and you must click on the product details and add the item to your cart from their website.  Any item that has a Globe button is part of a round trip catalog. 


Products from both types of catalogs will appear in the search results, be available for comparison, and be available to add to any requisition.  

 

Editing a Requisition

You can continue to add to and edit a requisition until it is submitted and becomes a purchase order.

On the open requisition, click:

  1. Edit
  2. Search Manager
  3. Search for items
  4. Add items to the cart

 

When you are done adding items to your cart, click submit and the items will be added to the open requisition. 

There is ample opportunity to review your cart and requisition prior to submitting. After submitting the requisition it becomes a purchase order and can no longer be edited. 

 

Order Status
  • Accepted by Supplier – Your order was successfully transmitted to the supplier and the supplier has accepted your order.
  • Waiting for Response – Your order is being or has been transmitted to the supplier but they have not yet acknowledged receipt of your order.
  • Rejected – The supplier has rejected the order for some reason. To resolve this, you will need to contact the supplier directly.
 
Change Notices

The eMarketplace cannot process change orders. If a change order is required, you should contact the supplier directly. 

 

Lost or Damaged Items

You should work directly with the supplier to address these issues following their standard business processes.

Payments & Billing

We recommend that you use your P-card if you access the eMarketplace directly. However, there may be suppliers that don't accept credit card payments. For suppliers who don't accept credit cards, a “Bill Me Later” option is available. This will indicate to the supplier that an invoice is required. Please note that the eMarketplace will not store any P-Card information. Each time you submit an order you will need to enter the credit card information. 

 

You can order multiple items from different suppliers on the same requisition. When the requisition is submitted, it will generate a separate purchase order for each supplier. Each supplier will then process the payment for the order they receive. This will result in one payment per supplier on an order.

 

If you need to change your Bill-to address, follow these steps:

  1. Log in to the eMarketplace.
  2. Click on your name in the upper right-hand corner.
  3. Click on Profile. The default ship-to and bill-to addresses connected to your username are listed here.
  4. Using the binoculars, you can search for another address connected to your location.

 

Please note that you can always update the shipping address on a requisition.