Office of Language Access

Overseeing New York State's language access services for millions of New Yorkers with limited English proficiency.

New York State Language Access Law and Statement on Federal Executive Order 14224

The federal administration issued Executive Order 14224 Designating English as the Official Language of the United States in March 2025. On Monday, July 14, 2025, the Office of the Attorney General released guidance on implementing Executive Order 14224, suspending language access operations within the federal government.

American Sign Language

New Yorkers speak more than 800 languages. To make sure all New Yorkers can access government services and benefits— no matter how well you communicate in English— Governor Kathy Hochul signed New York State’s language access policy into law and created the state’s Office of Language Access.

 

Submit a Complaint What if someone does not receive adequate language assistance or is denied services?

It is the policy of New York State for covered agencies to provide language access services for public services and programs. If you or someone you know feel that you have not been provided with adequate language access services, including translation or interpretation, please fill out our language access complaint form.

American Sign Language

Submit a Complaint

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Language Access Resources

Browse various language access resources, including the Your Language Access Rights in New York State brochure, our American Sign Language interpretation video series, the Person-First and Identity-First Language Glossary and much more.
Language identification tool.