The Office of General Services (OGS) would like you to be aware of the following Amtrak Multi-Ride Service Changes for New York State government frequent travelers.
As part of RideReserveSM program, Multi-Ride tickets will now require confirmations for travel beginning on September 14, 2020. Choosing your trips ahead of time helps manage capacity and promotes physical distancing on every train as well as keeping customers informed about gate and track information, schedule changes and more.
RideReserveSM is available at Amtrak.com, the Amtrak mobile app or through an Amtrak customer service agent. More information at: https://www.amtrak.com/ride-reserve
Terms & Conditions Changes
Reserving Your Trip
Canceling Your Trip
- Confirmations may be canceled through Amtrak.com, the Mobile App or an Amtrak agent until actual departure without penalty.
- Current Multi-Ride refund rules will continue to apply.
This information was posted on the OGS website at: https://ogs.ny.gov/procurement/amtrak-multi-ride-eticket-new-york-state-government-travelers
All questions should be directed to the Statewide Travel Coordinator.