March 2, 2020
| Albany, NY
The Office of General Services (OGS) would like you to be aware that on March 1, 2020, Amtrak modified their ticket refund and cancellation policy for several fare types.
Additional information and updates are posted on Amtrak’s website at: https://www.amtrak.com/refund-and-cancellation-policy
The New York State Amtrak Government Fare ticket refund and cancellation rules were updated. Please go to: https://ogs.ny.gov/procurement/amtrak-single-ticket-rates-and-rules
According to Amtrak, this policy change does not apply to the Amtrak Multi-Ride eTicket for New York State Government Travelers. Please go to: https://ogs.ny.gov/procurement/amtrak-multi-ride-eticket-new-york-state-government-travelers
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Contact Statewide Travel Coordinator
Contact us by phone:
Mark Milstein: 518-402-5005
Contact us by email:
Mailing Address:
38th Floor, Corning Tower
Empire State Plaza
Albany, NY 12242