Office of General Services

New York State Office of General Services - Administration & Support Services - New York State Office Of Statewide Travel
New York State Office Of Statewide Travel
AMTRAK Rates and Rules

AMTRAK Rates:

The New York State Office of General Services has negotiated a standard fare with Amtrak whereby the one-way fare between the Albany/Rensselaer or Hudson stations and New York City’s Penn Station is not to exceed $64 for all New York State government employees travelling on state business (with the exception of trains 48 and 49 – The Lakeshore Limited). Travelers may purchase Amtrak tickets at this rate using one of the following two methods:

  • At an Amtrak station using an official NYS ID
  • From the authorized state travel agency; processing fee applies

AMTRAK Government Fare Rules:
The following Amtrak fare rules apply for New York State Employees traveling on government fares:

  • Passenger must show proof of New York State Government Employment, if an employee fails to provide the proper identification – they will be required to purchase a full fare ticket on board.
  • Passenger must be traveling on New York State Government Official Business.
  • Effective September 6, 2016, there will be a train number and passenger name listed on every Amtrak ticket.
  • Open tickets are available through a Multi-Ride e-ticket for New York State Government Travelers. Information is available: https://www.ogs.state.ny.us/BU/SS/Trav/AmtrakMultiRide.asp
  • The NYS Government employee must travel on the train specified on the ticket they have in their possession OR have the ticket altered to reflect the new travel itinerary.
  • The ticket must be altered PRIOR to the departure of the original train listed on the ticket.
  • Methods available to modify e-ticket purchased through contracted travel agency:
    • Amtrak Mobile Application
    • Amtrak.com
    • Amtrak ticket counter
    • 1-800-USA-RAIL (1-800-872-7245)
    • Authorized state travel agency (processing fee applies)
  • Methods available to modify e-ticket purchased through Amtrak station:
    • Amtrak ticket counter
    • 1-800-USA-RAIL (1-800-872-7245)
  • NYS Government tickets are not valid on the Lakeshore Limited (48/49).
  • Open tickets that have been generated prior to September 6, 2016 will be accepted on Empire Service trains until the expiration date that is listed on the ticket.
  • Normal refund rules apply:
    • Cancelled more than 48 hours prior to departure – full refund, no fee.
    • Cancelled 48 hours or less, up to departure – refund less 20% fee OR full value to eVoucher.
    • No-show – forfeit all funds.