About the Office of General Services

Commissioner's Welcome
 

Welcome to the Office of General Services (OGS) website. Thank you for taking the time to learn more about the variety of programs this agency manages on behalf of New York State. We provide essential services to our state and local partners, as well as the general public. From operating buildings to construction management, establishing procurement contracts, and conducting tours of the Capitol, OGS is truly a diverse organization.

While our services may be "general," many state agencies depend on OGS to fulfill their own mission and goals. As such, OGS must always seek to innovate and streamline its business processes, find new ways to serve our customers, and build public trust. In response to Governor Cuomo's mandate to achieve savings for the state while improving organizational efficiency, OGS is poised to take on the challenge of creating a modernized government that does more with less. OGS will accomplish this by retooling our focus on critical programs and services; redesigning the way we do business and retraining our workforce to support a realigned agency.

One significant step is to provide quick and easy access to information online. The OGS public website contains content on all our programs via the core services menus linked off the homepage. I invite you to look through our web pages, read about our programs, and share any suggestions for improving online content and functionality. If you are unable to find what you're looking for, please contact us - we are always happy to assist.

RoAnn M. Destito
Commissioner
Office of General Services

 

Mission 

The mission of the Office of General Services (OGS) is to:

  • manage and lease real property;
  • design and build facilities;
  • contract for goods, services and technology; and
  • deliver a broad scope of critical services for agencies.

The agency seeks to provide citizens, government, and nonprofit agencies with innovative solutions, integrated services, and best value, in support of cost-effective operations and responsible public stewardship.

 

Vision

To establish the New York State Office of General Services as an agile, best-in-class agency recognized for its excellence in providing a diverse set of services to government and taxpayers that consistently meets the highest economic, quality, and ethical standards.

 

What We Do

The Office of General Services (OGS) was established in 1960 to provide essential support services for the operations of state government. Since then, OGS has grown significantly in scope and complexity. Today, we are a diversified organization providing a broad spectrum of services to state agencies, local governments, and the public.

Since its inception, OGS has developed expertise in centralizing critical support and service functions leading to a cost-effective government. OGS facilitates the work of New York State agencies, the Legislature and Judiciary; support local governments, eligible nonprofits, school districts, and public authorities. The agency provides services through the development and management of efficient, cost-effective, and environmentally-sustainable programs and activities. Delivery of critical services is performed in partnering with New York State businesses; significant economic opportunities are presented through their participation in state contracts administered by OGS.  Some of these services include:

  • Architectural, engineering, and construction management services for buildings statewide;
  • Building management, energy saving operations, and maintenance services to 49 major office complexes and buildings statewide;
  • Managing leases of privately held real estate used for state purposes;
  • Facilitating and administering approximately 1,500 centralized procurement contracts for goods, services, and technology needed by state agencies, municipal governments, and educational institutions;
  • Administering a variety of support and distribution services including the state’s alternative fueled vehicles program, interagency mail, and freight services, printing and copying services, disposal of surplus state equipment, and distribution of USDA surplus food supplies;
  • Shared administrative services (e.g., human resources and financial management) for 14 state agencies; and
  • Visitors' assistance, tours, and maintenance of architectural, historical and art treasures at the Empire State Plaza, the Executive Mansion and the State Capitol.