Office of General Services

New York State Office of General Services - Convention and Cultural Events - Plaza Ambassador Program
Plaza Visitor Center
The OGS Plaza Ambassador Program
Welcome volunteers.
The OGS Plaza Ambassador Program is seeking volunteers to assist with the work of the Empire State Plaza Visitor Center. This is a terrific opportunity to meet people, perform a real public service and participate in an interesting and stimulating activity. Volunteers can choose from the following duties:
  • Conducting Tours of the New York State Capitol: The historic Capitol has served as the seat of government for New York since the 1880s and is a marvel of late 19th century architecture. Volunteers are trained to give tours to the many visitors, tourists and school groups who come to the Capitol every day.
  • Providing Visitor Assistance on the Empire State Plaza: The Empire State Plaza is a unique government complex with a world-class art collection, museum, performing arts center and more. Volunteers staff the Visitor Center and Information booths on the Concourse level of the Plaza and in the Capitol, offering directions and assistance to visitors.
  • Staffing the Corning Tower 42nd Floor Observation Deck: The Corning Tower is the tallest building in the state outside of New York City, with beautiful views of the Capital Region from the 42nd floor Observation Deck. Volunteers staff the OB Deck, offering information and directions to visitors.

Monday - Friday, 10:00 a.m. to 4:00 p.m.
Free parking is provided.

  • Volunteers should enjoy working with the public.
  • They must be available for a minimum of one morning or afternoon per week.
  • If volunteers are interested in giving Capitol tours, they must have good presentation skills and be comfortable with walking and climbing stairs.
Training sessions are offered by the Plaza Visitor Staff on Monday through Friday, 10:00 a.m. to 4:00 p.m.

To Set-Up an Interview:
Please fill out the Plaza Ambassador Application and we will be in contact with you to schedule an interview. Thank you for your interest in volunteering.